Time range picker
You can use the time range picker, located to the right of the search bar, to set time boundaries on your searches:
As you can see from the picture above, you can restrict the search to Preset time ranges, Relative time ranges, Real-time ranges or specify a Date Range or a Date & Time Range.
By default, the time range for a search is set to All time. If you know the approximate time range for when the issue occurred, you can narrow the time range of the search to that time period. For example, if the issue occured yesterday, you would select Yesterday or Last 24 hours as the time range. You can also define a custom time range. For example, if the issue occured in the last five hours, you would select the Relative option and specify the the earliest time to 5 hours ago: