All posts by Tuna Peyo

Defining the queues

Mar 31,22

Queues that you can assign queue members into are defined in the queues.conf file. This file consists of the general …

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Create an automated attendant

Mar 31,22

Let’s create a simple automated attendant. Here is the call flow we will try to achieve: Enter the following code …

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Use Asterisk to record prompts

Mar 31,22

You don’t need to be a professional audio engineer to record sound prompts for your auto attendant system. Asterisk features …

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Auto-Attendant design considerations

Mar 31,22

Since auto attendants often serve as the primary customer-facing element of a company’s phone system, it is extremely important to …

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What is an automated attendant?

Mar 31,22

An automated attendant is a system that allows callers to be automatically transferred to an extension without the intervention of …

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The VoiceMailMain application

Mar 31,22

The last thing we need to cover in this section is the VoiceMailMain application. This application allows users to retrieve …

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