Defining the queues
Mar 31,22Queues that you can assign queue members into are defined in the queues.conf file. This file consists of the general …
Read MoreCreate an automated attendant
Mar 31,22Let’s create a simple automated attendant. Here is the call flow we will try to achieve: Enter the following code …
Read MoreUse Asterisk to record prompts
Mar 31,22You don’t need to be a professional audio engineer to record sound prompts for your auto attendant system. Asterisk features …
Read MoreAuto-Attendant design considerations
Mar 31,22Since auto attendants often serve as the primary customer-facing element of a company’s phone system, it is extremely important to …
Read MoreWhat is an automated attendant?
Mar 31,22An automated attendant is a system that allows callers to be automatically transferred to an extension without the intervention of …
Read MoreThe VoiceMailMain application
Mar 31,22The last thing we need to cover in this section is the VoiceMailMain application. This application allows users to retrieve …
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