Allow calls into the queue
Mar 31,22The Queue application is used to place a call in a queue. We need to add an extension to our …
Read MoreDefining the queues
Mar 31,22Queues that you can assign queue members into are defined in the queues.conf file. This file consists of the general …
Read MoreCreate an automated attendant
Mar 31,22Let’s create a simple automated attendant. Here is the call flow we will try to achieve: Enter the following code …
Read MoreUse Asterisk to record prompts
Mar 31,22You don’t need to be a professional audio engineer to record sound prompts for your auto attendant system. Asterisk features …
Read MoreAuto-Attendant design considerations
Mar 31,22Since auto attendants often serve as the primary customer-facing element of a company’s phone system, it is extremely important to …
Read MoreWhat is an automated attendant?
Mar 31,22An automated attendant is a system that allows callers to be automatically transferred to an extension without the intervention of …
Read More